Decision Making eLearning Video Program

(Included in Enterprise Development eLearning Suite)

Program Overview:

The Decision Making Program teaches employees and management how to make solid decisions based on a rational decision making process. The course emphasizes how to become proficient at this important skill. The sessions explain proven tactics, analyze models, and detail a step by methodical process that can assist all levels of employees understand the fundamentals of effective decision making. The robust materials provide definitions of the various decision making methods available within the decision making matrix and the instructor goes over the various pros and cons inherent in each step of the decision making process. We explain relevant psychological theories and discuss common biases in order to equip decision makers with the knowledge and tools they need to make the best possible decisions for your organization.

The Decision Making Program is necessary in companies because it trains employees and management to adopt a standardized way of how to gather critical information, whereby they can start to weigh options. It details hot to looking at the impact of the choices they are faced with and propose contingency plans. Before coming to conclusions, it reminds them to revisit the ultimate goals and values of the organization and to make certain that customer and stakeholder positions are considered. And finally, it shows how to systematically evaluate decisions on their value to the organization ensuring that employees focus on providing value or striving for a return of investment in their considerations. The sessions teach how important it is to prioritize decision making and align these with organizational values. This provides a compass and guidelines for important and relevant priorities to take precedent.

Finally, a rational decision making process ensures that strategic decisions are made at the appropriate level of leadership and that operational decisions are floated to the appropriate people. This ensures that your organization and its employees are making the best decisions possible. With the high costs associated with bad decisions, Indaba’s course on decision making can alleviate costly errors by ensuring that everyone understands the fundamentals of your decision making process and adheres to the process – from gathering decision making information through to the after action review process.

Features and Benefits:

• Learn a step-by-step methodical process to making rational decisions while keeping the organization’s best interests in mind – providing value and a return on investment as a focus for making decisions.

• Prevent costly, ineffective or bad decisions from being made by educating employees and management on how to make solid rational decisions based on the company’s strategy, goals, needs, and criteria.

• The decision making course provides employees and management – in real-time and on demand - useful tools such as a download-able decision making matrix, step-by-step methodical processes, and case studies.

• Save time and money by ensuring that employees and management have made the best possible decisions for the organization the first time.

• Teams assembled within the organization will have a uniform process to follow when making decisions which saves time, provides structure, and prevents conflict.

• Having a uniform decision making process ensures that costly decisions are being made in a rational manner, and not just “on the fly” due to intuition.

• The decision making process provides transparency and thereby ensures that everyone involved – from the top down - understands why and how the particular decision was made. It provides the basis of the thought process and methodologies that led up to the final decision.

eTraining Methodology:

Through eTraining, you can learn when you want. You decide the time. There are no classes to attend meaning you can learn around your schedule at your own pace.

You can learn how you want. All eTraining programs are taught in three different formats: audio, video, and written formats. This gives you the ability to learn in the format that is best suited for your individual learning style, or you can even pick a combination of all three: audio, video and written. The course comes complete with activities, whitepapers, scripts, online quizzes, and a final exam to ensure full comprehension of the course material.

Learn where you want. With leadership development eTraining, you can take this course at your desk, at home during quiet time, while exercising, or when you are traveling. We call this flexibility: My Way, My Place, My Pace™.

The Indaba Global No Risk Guarantee:

Take 30 days to study, learn and benefit. If you are not impressed simply call our office for a full, no questions asked refund. We are this confident that you will love our programs!

Decision Making Course Highlights:

Session 1: Rational Decision Making Process Introduction
Session 2: Rational Decision Making Process Step 1: Identify the Problem
Session 3: Rational Decision Making Process Step 2: Generate Options
Session 4: Rational Decision Making Process Step 3: Analyze Options
Session 5: Rational Decision Making Process Step 4: Select the Best Option
Session 6: Rational Decision Making Process Step 5: Implement the Decision
Session 7: Rational Decision Making Process Step 6: Evaluate and Learn from the Decision
Session 8: Rational Decision Making Process - Intuitive Decision Making
Session 9: Decision Matrix Introduction
Session 10: Decision Matrix - Who should use it?
Session 11: Decision Matrix: Question 1
Session 12: Decision Matrix: Question 2
Session 13: Decision Matrix: Question 3
Session 14: Decision Matrix: Question 4
Session 15: Decision Matrix: Question 5
Session 16: Decision Matrix: Question 6 - Intro to Leadership Currency
Session 17: Decision Matrix: Positional Power
Session 18: Decision Matrix: Personal Power
Session 19: Decision Matrix: Authoritative Decisions
Session 20: Decision Matrix: Individual Consult Decisions
Session 21: Decision Matrix: A Word of Warning About Individual Consult Decisions
Session 22: Decision Matrix: Group Consult Decisions
Session 23: Decision Matrix: Consensus Decisions
Session 24: Decision Matrix: Hybrid Consensus Decisions
Session 25: Decision Matrix: Democratic Vote Decisions
Session 26: Decision Matrix: Ad Hoc Team
Session 27: Decision Matrix Conclusion
Session 28: Cognitive Biases Introduction
Session 29: Cognitive Biases: Anchoring
Session 30: Cognitive Biases: Framing Bias
Session 31: Cognitive Biases: Truth Bias
Session 32: Cognitive Biases: Self-Serving or Egocentric Bias
Session 33: Cognitive Biases: Hindsight Bias
Session 34: Cognitive Biases: Fundamental Attribution Error
Session 35: Cognitive Biases: Actor-Observer Bias
Session 36: Cognitive Biases: Actor-Observer Bias Part 2
Session 37: Cognitive Biases: Resolving the Actor-Observer Bias
Session 38: Cognitive Biases: Confirmation Bias
Session 39: Cognitive Biases: Déformation Professionnelle
Session 40: Groupthink Introduction
Session 41: Causes of Groupthink
Session 42: Symptoms of Groupthink
Session 43: Groupthink Case Study: Space Shuttle Challenger
Session 44: Preventing Groupthink