Facilitation eLearning Video Program

(Included in Corporate Programs Suite)

Course Overview:

In this course, you’ll learn about the art of facilitation as well as the process and tactics that make it go smoothly. We will address the needs of those who are interested in becoming facilitators as well as the needs of the organizations that are looking to employ facilitators. You’ll learn what facilitation is, what qualities make the best facilitators, and how to best employ facilitators. You will also learn how to properly prepare for and carry out an effectively facilitated meeting by steering the audience from an engaging opening through to a well planned conclusion.

Nearly everyone has suffered through a bad meeting or presentation. Those that seem to have no real point at all, and drag on, going nowhere. Avoid this common pitfall and ramp up your meetings to get results with proper use of facilitation during meetings. In the Facilitation course, the sessions take participants through critical skills such as how to ask the right questions, how to deal with conflict, how to encourage people to participate more, and how to deal with difficult participants. Then the course will provide you with some real-life examples of activities you can use to enliven your own presentations and make them more effective. Indaba’s course on Facilitation is a necessary tool for your organization so that teams and management can operate effectively with the use of a facilitator by showing how to create an agenda and move people along. It explains how important it is to teach people to getting to the point in meetings and focuses participants on working through and solving the issues at hand.

Features and Benefits:

• Learn how to utilize certain qualities that effective facilitators possess like enabling groups to work cooperatively and effectively, negotiation, mediation, arbitration, conflict resolution and confrontation.

• Resolve conflicts during team meetings with ease and get the team “back on track” in order to produce real results.

• Sometimes, meetings are called and everyone involved seems more concerned with talking over one another than listening to and feeding positively off each other’s ideas. Perhaps the problem was simply that no one was clearly told what their responsibilities were and therefore had no idea how to carry them out after the meeting ended. Avoid these pitfalls with proper facilitation techniques which saves your organization time and money,

• With proper facilitation meetings, lectures, or seminars can become highly useful tools for your organization. A well-facilitated presentation is informative and insightful. Participants leave with a sense of what they need to know to move forward and they are clear on what they and the organization must accomplish.

• Train your employees and management how to become effective facilitators with the tips and tactics that this course has to offer – all at a minimal cost.

eTraining Methodology:

Through eTraining, you can learn when you want. You decide the time. There are no classes to attend meaning you can learn around your schedule at your own pace.

You can learn how you want. All eTraining courses are taught in three different formats: audio, video, and written formats. This gives you the ability to learn in the format that is best suited for your individual learning style, or you can even pick a combination of all three: audio, video and written. The course comes complete with activities, whitepapers, scripts, online quizzes, and a final exam to ensure full comprehension of the course material.

Learn where you want. With leadership development eTraining, you can take this course at your desk, at home during quiet time, while exercising, or when you are traveling. We call this flexibility: My Way, My Place, My Pace.

The Indaba No Risk Guarantee:

Take 30 days to study, learn and benefit. If you are not impressed simply call our office for a full, no questions asked refund. We are this confident that you will love our programs!

Facilitation Course Highlights:

Session 1: Introduction: Facilitation Defined
Session 2: Understanding Facilitation
Session 3: The Role of the Facilitator
Session 4: Critical Characteristics and Competencies of a Facilitator
Session 5: Preparing for a Meeting or Presentation
Session 6: Starting the Presentation/ Facilitation Meeting
Session 7: The Facilitation Wrap Up -- Ending the Presentation/ Facilitation Meeting
Session 8: Preparing the Presentation
Session 9: Presentation Tips and Tactics
Session 10: Dealing With Difficult People & Conflict
Session 11: Behavior and Learning Styles
Session 12: The Group Development Process
Session 13: Factors That Impact How a Group Functions
Session 14: Brainstorming